myGP Connect – Help

myGP Triage

Offer your patients an online consultation service with our new feature

Click here to learn how to setup myGP Triage 

Coronavirus (Covid-19) Practice Information

Want to find out the latest information on using iPLATO solutions in response to Covid-19?

Click here to access the latest information


Training Hub

Eager to start our training sessions at your own pace?

Click here to access all of our self-trainer materials and guides


Remote Consultation

Wish to learn how to manually signpost patients? Or carry out a live Video Consultation from your practice?

Access the Remote Consultation training


Just migrated to myGP Connect?

Click here to access all of the training materials in the Migration Pack.


Getting Started with myGP Connect

Want to begin using myGP Connect? Here is your starter guide…

View the Getting Started Guide


Training Tutorials

All of our world-famous training tutorials in place!

Check out our Training Tutorials.


iPLATO Webinar Hub

Wish to book in for a Webinar training session?

Click here to access our Webinar hub to find out more info


Frequently Asked Questions

Let us help answer your question via our in-depth FAQ section

View the FAQ


Contact Support

Need to get in direct contact with our Support Team?

View information on contacting Support


Service Status

Seeing some strange behaviour in one of our products?

Check the latest status of our services.


Known Issues

Sometimes, teething problems occur in new technology.

Check out our Known Issues tracker.


Technical Requirements

We’re not too needy, but there are a few requirements we need to make you aware of to keep your iPLATO service purring like a kitten.

Check out the technical requirements.


Training Feedback

Just had some training from our friendly team of specialists? Great, well we would really love to get your feedback on the session. It helps us to constantly improve our service, or allows you to provide praise about your experience.

Complete training feedback.