Where appropriate an alternate appointment such as a nurse, telephone or video consultation can be offered to the patient by sending a message. This is received via myGP app, or via SMS — reducing the number of unnecessary appointments in primary care.
Alternatively, direct patient messaging with the option of adding file attachments, on both practice and patient ends, is available as an additional communication method that can help reduce administration task and follow-up interactions.
Remote Consultation complements the Intelligent Care Navigation module preGP which has proven to reduce unnecessary appointments by 26% and free up GP time.