Remote Consultation

Remote consultation provides practices and patients with the flexibility to have a consultation without the need to travel to the surgery. Consultations are facilitated via the Remote Consultation floating toolbar within the practice’s clinical system. This toolbar lets clinicians easily send template or bespoke messages and invitations to video consultations in seconds.

myGP interface

Where appropriate an alternate appointment such as a nurse, telephone or video consultation can be offered to the patient by sending a message. This is received via myGP app, or via SMS — reducing the number of unnecessary appointments in primary care. 

Alternatively, direct patient messaging with the option of adding file attachments, on both practice and patient ends, is available as an additional communication method that can help reduce administration task and follow-up interactions.  

Remote Consultation complements the Intelligent Care Navigation module preGP which has proven to reduce unnecessary appointments by 26% and free up GP time. 



Video consultations

Direct patient messaging

Automated clinical coding

Ability to send files/ attachments by both practice and patient




Transforms the patient experience by improving access

Gives autonomy to the healthcare professional, transforming the way they manage their patients

Improves health outcomes

Reduces NHS costs and costs to commissioners

Our myGP Partners


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