iPLATO’s patient engagement solution increased referrals to the NDPP by 95%
The NHS Diabetes Prevention Programme (NDPP) is a national initiative established jointly by NHS England, Public Health England, and Diabetes UK. NDPP aims to prevent the onset of Type 2 Diabetes and reduce health inequalities through identification and early intervention in people with non-diabetic hyperglycaemia (‘pre-diabetes’).
NDPP is a face-to-face, tailored behavioural change programme, which is available to people found to be pre-diabetic. NDPP’s nine-month behaviour change programme offers patients advice on diet and exercise, and support adopting a healthy lifestyle.
NHS England has estimated that there is 26% lower incidence of diabetes in those receiving a diabetes prevention programme compared with those receiving usual care.
The North Central London (NCL) commissioned iPLATO’s myGP Population Health Service to deliver multichannel patient engagement, using a combination of SMS, letters and online tools. The aim was to increase referrals to the NDPP and reduce inequalities in referral rates by targeting high-risk eligible patients. The objective was to identify high-risk patients eligible for the NDPP by carrying out a centralised data extract and to increase referrals to the programme amongst priority groups.