Connect+: transforming the performance of clinical engagement

The iPLATO Connect+ platform allows primary care providers to seamlessly communicate through patient engagement. Practices can encourage patients to take an active, empowered role in their own health and well-being.

Clinical system integration

iPLATO is an assured IM1 provider. Our products communicate with all leading clinical systems using industry-standard HL7/FHIR protocols over a secure HSCN connection.

Integration partners

Patient engagement integration partners

Data messaging to the NHS App

The Connect+ platform can automatically detect which patients are using the NHS App and whether they have app notifications enabled on their mobile device.

These will be delivered to your patients via iPLATO’s Smart Gateway, either to the myGP app or the NHS App.

Patient engagement icon

Available to all Platform customers

Text message Patient engagement icon

No limit message length

Maximise cost-savings

More secure than SMS

increased Patient engagement icon

Increased patient engagement

What can the iPLATO's Connect+ platform do for you?

  • Reduce calls to practice switchboards through automated reminder and cancellation services sent via an NHS-accredited app

  • Automate health campaign communications through read/SNOMED-coded messaging

  • Triage patients and reduce unnecessary appointments

  • Send patient questionnaires and code answers directly into the clinical system

  • Conduct asynchronous chats from within the clinical system

  • Enable voice or video consultations with the touch of a button within the clinical system

  • Send free messaging and notifications to myGP and the NHS App
  • Book appointments, order repeat prescriptions for themselves and (coming soon) their families, and set medication reminders

  • Attend virtual appointments

  • Monitor their own health

  • Access an array of healthcare specialists and products (NHS-funded and self-pay options), including mental health, physiotherapy, home testing kits, and other health and care services

  • Receive messages and notifications from their GP via myGP or the NHS App

Let us overcome your pathway challenges

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Related Products

Patient data capture

Patient Questionnaires

Patient Questionnaires can be sent to specified cohorts in bulk from the iPLATO Platform or Toolbar. 

Digital Toolbar


iPLATO’s toolbar powers secure two-way communication between clinician’s and patients.

Digital booking online


Selfbook allows patients to book assigned appointment slots that are convenient to them through an easy-to-use interface.