iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

Practices can add a comment to a patient Triage request.

In order to action this, please do the following:

  • Log in to myGP Connect
  • From Home page click on the Messages tab
  • Select Triage Request within the Inbox subsection
  • This will bring you to the Triage Request page to monitor requests:

  • Click on specific patient request

This will bring you to the myGP Triage Request Details page:

  • Click on Administrate notes

  • Write the comment in the Type administrative note here… text field

This will save as a comment on this page for other users to see.

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