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Creating a new user account

Each staff member will each need a unique user account within myGP Connect system in order to log in to the toolbar. In order to create a new user, please follow these steps:

  • Log in to your myGP Connect system
  • Click on Settings from the left-hand side menu
  • Click on Users

 

  • To create a new user click Add New
  • You will be brought to the Add User page

  • Fill in all fields of user information
  • We use Multi-Factor authentication (MFA) or 2-Factor authentication to log in
  • It is important to add a Mobile Number as this is the best way to do MFA
  • Job Title is an optional field and can be left blank
  • Choose an appropriate Role
  • Click Save, it will appear as a saved entry on the main page

The new user will then be asked to log in for the first time.  They will need to complete a 2-Step authentication when doing so.

Logging in with MFA for the first time

Go to www.mygpconnect.com

  • Enter your Username and Password
  • Click Login

  • You will be asked to select either SMS or email to receive a 6-digit authentication code (If you do not have a mobile number on your user profile you will not be given the option to use SMS)

  • Once entered you will have completed your MFA authentication

  • To save time when you next log in, click REMEMBER THIS DEVICE