iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

With myGP app Onboarding, after a patient searches for their practice and myGP picks up that they are not
part of the easy sign in (Practice using PCM/Connect). They then will be asked to use their NHS Online Credentials.

Once correctly entered, they can access the myGP app after the following steps:

If they have issues entering details, the error response will link them to the myGP FAQ to provide further help.

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