Once a Video Consultation has started, a user will have several tools available to them.

One of these options is to create an in-chat text with patients or other participants, in order to action this, please do the following once call has started:

• During call click on the Chat icon from the lower tools

A chat box will appear on the right side of the screen:

• Type in text message you wish to send to participants
• Hit Send when ready

The text message will record in the chat boxe’s history, as well as appear on participants screens. They have the option to reply in a similar manner.