iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

On this page, you will find help material related to our messaging features within myGP Connect.

Campaign Messaging

In this section, we cover everything related to sending out a mass campaign message to a selected group of recipients.

Important note
: Failed or Expired messages do not code back to the patient’s records, only a message successfully delivered will send a clinical code back.

Message tab

Here we cover information and locations of all messaging traffic within your myGP Connect system.

I have a problem

If you seem to be having technical issues with Appointment Reminders, check out the below links for assistance.

Table of Contents