iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

It is important to note that if the patient does confirm a change in contact details, these are not automatically updated on the patients’ record.

Below is the coding that will be shown based on the patients’ answers

New mobile number given

  • Snomed: 428481002
  • EMIS Read code V2: 915J.
  • TPP Read code V3: XaQgn
  • Term: Information provided by patient via digital questionnaire.

 

New landline number given

  • Snomed: 184103008
  • EMIS Read code V2: 9159.
  • TPP Read code V3: .9159
  • Term: Information provided by patient via digital questionnaire.

 

New home address number given

  • Snomed: 184097001
  • EMIS Read code V2: 9153.
  • TPP Read code V3: .9153
  • Term: Information provided by patient via digital questionnaire.

 

New email number given

  • Snomed: 424966008
  • EMIS Read code V2: 915K.
  • TPP Read code V3: XaYak
  • Term: Information provided by patient via digital questionnaire.

 

IMPORTANT – Staff should then update the patients’ details and record themselves with the new information.

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