iPLATO Support Centre

We’re here to help you get the most from iPLATO. We’ve answered some of the most popular queries below. If you have further feedback, we would love to hear from you.

Sending an invite for video consultation.

Watch the below above video for all you need to know about how to run a video consultation using the iPLATO Toolbar!

Creating a virtual room for a group video consultation

If you want to create a room that you can invite multiple people to, for example, a diabetic review, you can do so!



  • Click on ‘Start an Instant Room
  • You will log into a virtual room just as in the above video
  • Click on ‘Copy Link

  • Send the link to the relevant patients and clinicians you want to join the call
  • IMPORTANT – You will be asked to enter a user name when entering the video consultation, this user name will be visible to all other attendees in the call.  Please remind patients that you ask to attend to use an anonymised name.

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